If your user's integration has stopped running or isn't running as intended, you can view how they set up the integration to find out the problem. Here's how:
Step 1: In your Integry account, click the Flows tab in the top navigation bar.
Step 2: Locate the flow and click on the integrations created using this flow. The number displayed in this column is the total number of integrations created by your users.
Step 3: Locate the integration the user complained about. Filter down the integration by entering your user's ID, username, or email ID. At the end of the row, you'll see a meatballs menu. Open the menu and select the Preview Setup option, shown above.
This will let you preview how your user set up the whole integration.
Step 4: View the accounts they connected, the values they entered in different fields, and the configurations they chose by traversing through the breadcrumb navigation or by clicking the Next button, shown above. If your user complains about the integration not running as they intended, you can view their configuration and look out for probable mistakes.
Step 5: To view the different versions your user saved for an integration, click on the version history. All the saved versions will be shown in a list, with the latest version at the top. Each version will display the configuration saved by the user.
If your user complains that their integration stopped running, you can check different versions and look for inconsistencies. This way you can locate the change that may cause an integration to stop running.